Production Time
Each product type has its own production time requirement which is displayed on the product page. We can produce awards in shorter time frames if you need us to in most case so if you need it in a hurry please contact us. Sometimes rush orders incur a surcharge if we must work back or incur extra shipping costs.
The production time refers to days required to complete the work after you have fully signed off on the artwork. If it’s Monday AM on the day you sign off and production time is 5 days, then we will have the awards ready for dispatch on the coming Monday. (Weekends are not calculated in production day) Sometimes production times may be more than the time stated on the website (when we are very busy). We will let you know on the quote if this is the case.
At Premier Awards we are committed to meeting deadlines and understand the importance of awards being delivered in time for a presentation. We understand that sometimes you need it know, and we do what must be done to deliver. If we commit to your order we will meet the deadline.
Production Steps
With many years’ experience and production management software we step through production to ensure your order is correct, high quality and delivered on time every time. Your order goes through the following stages:
When we need the engraving details
Get the detail to us as soon as you can. Ideally when you place the order but if you don’t have the details right away, please tell us roughly when you will have so production can plan for it.
Will you send art proofs for sign off?
We provide art proofs for everything except trophy plate engraving
We usually send art proofs out the day after we receive all your details. When extremely busy this may take two days, but we are always mindful of your deadline. We never miss deadlines!
Once you receive the art proof, please check it thoroughly and send back with comments or sign off to proceed to manufacture. Once you have signed off, we will take the number of production days that is noted on the product page unless it is a huge order, or you have made prior arrangements with us.
We offer two free artwork design changes for each order.
You can upload your files during the checkout process. Any type of files can be uploaded such as graphics/image file or text file such as Excel or Word.
or send them to us via sales@premierawards.com.au
A few considerations:
Don't reduce the file size if possible. The higher the resolution the better the reproduction
If you are sending a list of names we prefer an excel spread sheet so we can import the data straight in to our graphics programs to avoid retyping.
